Almost 25 years ago, when Angela Donovan first started working the front desk of a dental practice, things were really primitive. There were no computers. They filled out dental claim forms by hand, used a One-Write Pegboard System to keep track of the patient’s account, and tracked patient’s recalls with index cards, separated by month in a box. Anytime a new administrative product or system came out, the Front Desk usually found out about it in one of the doctor’s dental journals or at the annual dental convention hosted by the dental association. Information wasn’t readily available to the dental office administrator.
Things have changed drastically since then. Local Dental Administrative Study Groups are popping up all over the country. Administrators know that the world of dentistry is ever-changing and they need to stay on top of things in order to keep their practices performing optimally.
What are dental administrative study groups?
Dental administrative groups are comprised of dental office administrators that meet several times per year to learn, exchange ideas & experiences, discuss challenges they face in the running of their practices, network, and receive support & encouragement from their counterparts. Meetings are usually held in a hosting dental practice, event hall, restaurant, or at a sponsoring corporate facility. The annual dues are minimal and typically less than $200 per year. Meetings consist of a short amount of time networking and the majority is spent learning. Most clubs will have keynote speakers to present an array of topics such as marketing, human resources, dental medical cross-coding, budgets and compliance, etc… These meetings are very engaging and informative.
What are the advantages of being part of a dental administrative study group?
Members of dental administrative study groups are typically highly motivated and serious about their careers. There is never a downside to learning and networking. Creating a support network of mentors, coaches, visionaries and trendsetters is imperative to your professional success.
The doctors will see the importance of having their administrators being a part of a study group the moment they notice their practices are operating more efficiently and potentially bringing in more revenue.
Most study groups partner with educational institutions to provide their member with discounted education programs.
There are so many reasons to join a study group. If you are an administrator that believes that your position in the practice is not a job, it’s a career….a study group is perfect for you!
NEDOM Study Group was created to be different from the rest. We wanted a study group that focused on topics that were relevant to our needs as practice administrators. We know the importance of staying on top of coding, HIPAA, OSHA, HR, marketing etc… NEDOM holds round table discussions with its members to find out what issues they’re having or where they feel they would like to have more training. Based upon member feedback, we will bring in Speakers to educate on those topics.
NEDOM is a great way to meet many talented and knowledgeable dental office administrators and to create lifelong friendships. New England has some of the strongest managers around and we look forward to helping put us all in one room to share and learn.